Submit a complaint
You have the right to submit a written, signed complaint if you feel there has been a violation of your rights under Part C of the Individuals With Disabilities Education Act (IDEA).
A complaint is independently investigated and a written decision is issued within 60 calendar days. During the time a complaint inquiry is underway, your child must continue to receive THE Early Steps services currently being provided. The parties involved in a complaint are given the opportunity to review draft reports from the investigation and submit additional information regarding the complaint. Following the 60 day investigation, a written report will be developed which includes:
- Background information
- Findings of fact
- Team conclusions
- Corrective action(s)
- A basis for the team’s decision
- A statement about the right to appeal
Complaints must be submitted to the Early Steps State Office at:
Part C Coordinator
Department of Health
Children’s Medical Services
Early Steps Program Office
4052 Bald Cypress Way, BIN# A06
Tallahassee, FL 32399-1707
Sample complaint:
(Date)
Part C Coordinator
Department of Health
Children’s Medical Services
Early Steps State Office
4052 Bald Cypress Way, BIN# A06
Tallahassee, FL 32399-1707
Dear Part C Coordinator:
I would like to file a complaint with Children’s Medical Services, Early Steps State Office, because I believe that (name and address of person/agency) has violated Part C requirements. Specifically,
- (List alleged Part C violations)
I understand that my complaint will be investigated within 60 days and you will contact me for any questions or information you might need.
I may be reached at (list contact information) between (list best hours to be reached).
Sincerely,
(Name)
(Street Address)
(City, State, Zip Code)
(County)
(Phone Number)
