The Early Steps program takes your concerns seriously and recognizes your right to make decisions about your child
If you and the Early Steps team do not agree on plans or services for your child, or if you think your rights have been violated, there are procedures for resolving your concerns.
The first step may be expressing your concerns directly with your Early Steps team. This includes talking with your service coordinator, Family Resource Specialist and Individualized Family Service Plan (IFSP) team.
Families have specific rights throughout their involvement in Early Steps called Procedural Safeguards. The Summary of Procedural Safeguards section of the Policy Handbook lists the rights available to you in Early Steps and helps ensure you are an equal member of your child’s team.
If you have concerns or feel your rights have been violated, you have the right to Request Mediation, File a Complaint or request a Due Process Hearing.